Case Studies
AI-powered case studies delivering real business impact.
AI-Powered Customer Engagement
The retailer faced declining loyalty program engagement and limited personalization in marketing campaigns. Customer support centers were overwhelmed, with wait times exceeding industry benchmarks. Manual analysis of customer feedback left the brand reactive instead of proactive in addressing issues.
Legacy ERP Migration
The company’s ERP was still running on a mainframe system, incurring high maintenance costs and preventing integration with modern supply chain systems. Reporting was manual, taking days to consolidate data.
Real-Time Analytics
The operator lacked real-time analytics capability to segment users and provide targeted offers. Customer churn was high, and ARPU was declining.
Workflow Automation
Approval workflows were paper-heavy and required manual routing, leading to long turnaround times and inefficiencies.
Rapid Release DevOps
Release cycles were taking six weeks due to fragmented dev and ops practices. Customers complained about delays in feature delivery.
Compliance Automation
The client needed to protect sensitive intellectual property and ensure full compliance with HIPAA and GDPR, maintaining strong data security and privacy standards.